Newsletter favorites 2024 – What moved our community

The most-clicked articles in our 2024 newsletter provide interesting insights into the topics that are driving the real estate industry. Between sustainability, ancillary costs and legal regulations, one thing is clear: companies are still under pressure to implement external requirements. However, the great response also shows that digitization is increasingly being perceived as an opportunity. We are in the midst of a transformation that we don't have to chase, but that we can shape and drive forward together.

The most-clicked articles in our newsletter in 2024 provide exciting insights into the topics that are driving the real estate industry. Between sustainability, ancillary costs and legal regulations, one thing is clear: companies are still under pressure to implement external requirements. However, the great response also shows that digitization is increasingly being perceived as an opportunity – a change that we can drive forward together.

The change in ancillary costs: obligation and potential

Utility billing remains a central topic. Whether it's CO₂ emission cost allocation, the increasing complexity of creating utility bills, or technical changes such as D-band processing – the challenges are many and varied, and this is also reflected in your interest in our articles. However, it is striking that the pressure to adapt often comes from outside, whether it's new regulations or economic constraints. But behind every obligation, there is also the opportunity to make processes more efficient and sustainable. EXAD is a good example of such a solution. This solution for consumption billing is highly integrative and takes a holistic approach to the process of utility billing. Last year, companies like BUD impressively reported on the advantages the software offers them.

Innovative partnerships pave the way

Our partnership with Planon attracted a great deal of attention in 2024. It's no wonder that the report is one of the top three most-clicked posts. With a CAFM solution that is seamlessly integrated into SAP^®, we are filling a huge gap in the provider market. What is particularly exciting here is that we are not only addressing existing customers, but also reaching new target groups. The enthusiasm and interest in this topic make it clear: there is a huge demand for digitization solutions that create real added value. We have now expanded the partnership to include an integration of our tenant app. The first implementation projects are already starting.

Digitization – AI is inspiring and opening up new possibilities

To be honest, we didn't expect that a supposedly internal topic like the introduction of Copilot would generate so much attention in our company. But it shows: the fascination with artificial intelligence is enormous – and not just in our newsletter. In discussions with our customers, we also see how great the interest in AI-supported solutions is. At PROMOS, we have long since stopped using AI only internally and are now integrating it into our product solutions in a targeted manner. A current example is the productive introduction of AI-controlled incoming mail processing for e-mails at one of our customers. A lot of exciting things will happen here over the course of the year – AI remains a key topic that not only fascinates, but also revolutionizes processes and creates real efficiency gains.

New formats for better processes

Both the conversion to the CGI format for payment transactions and the mandatory change to the CAMT format for electronic account statements in SAP^® are exciting examples of how a duty can become a pleasure. Both topics were among the top 10 for you last year. It may feel like an additional burden, but these types of adjustments are invaluable when it comes to efficiency and transparency. They ensure uniform standards, which is what makes automation possible in the first place.

Looking ahead: digitalization as a driver of change

The topics of 2024 make it clear: many companies are reacting to requirements and existing bottlenecks. But what if you were to be proactive? Digitalization is not just a means of meeting external requirements. It is a tool for optimizing work processes, reducing costs and securing competitive advantages. Use the insights from 2024 to approach digitization strategically. We support you in turning challenges into opportunities – with customized solutions that future-proof your company.

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